Ordering
Please double check you are entering your discount code correctly. Unfortunately, discount codes cannot be used in conjunction. If you are unable to redeem your discount code, please contact us.
We completely get it, we change our minds too! Dependant on the stage your order is at, we may be able to cancel this for you. If you are wanting to cancel your order, please contact us.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.
Shipping, Returns & Exchanges
Dependant on your destination, shipping ranges from £5.99 - £19.99. To find further information on shipping and delivery, please visit our shipping and delivery information.
Yes, we ship worldwide. Shipping costs will apply, and will be added at checkout.
To view our returns policy, please click here.
To return an item, please visit our returns portal. Please ensure that all products are in unused condition, free of signs of wear and dog fur.
Product Questions
To view how best to measure your dog, please visit our individual product pages where we have dedicated size guides & instructions for each product.
To know what size to get for your dog, please visit our individual product pages where we have dedicated size guides & instructions for each product.
In the unlikely event that you have an issue with a product, please reach out to us as soon as possible. Click here to get in touch.
Head over to the Become A Stockist section of our website under 'Find a Stockist'. Please fill out the form and we will get back to you to via phone or email.